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About Hawaiian-Candles.com

Hawaiian-Candles.com is a member of the “Quality Internet Products” (QIP) family of web sites based in Waikoloa, Hawaii serving Hawaii as well as the US Mainland. Our candles are
hand-poured with Aloha on the Big Island of Hawaii and are produced using the highest quality fragrances and natural soy wax for your enjoyment. 

We specialize in Hawaii theme candles and gifts specializing in floral and food fragrances that are guaranteed to bring your memories of Hawaii closer to home! Whether you vacation in Hawaii, live here, or wish to visit Hawaii in the future, our family of candles will bring the Aloha Spirit to your Ohana and home. 

We add new fragrances often and welcome your suggestions. Please feel free to contact us at CustomerService@Hawaiian-Candles.com or call 866-267-5814 (local: 808-430-6567) or press “Live Chat” to speak with one of our Candle Experts.

Mahalo,

Your Team at Hawaiian-Candles.com

Our Privacy Policy

We respects your privacy!

1. We will not sell, share, or rent your information to any third party unless we feel it is reasonable to do so, including to satisfy laws, regulations, or government/legal requests.

2. Information you post on our forum or blog will be considered public information. 

3. Email subscribers through our website of our newsletters and special offers may unsubscribe at anytime. Email info@Hawaiian-candles.com to unsubscribe or change your  profile information.

4. To make your shopping experience more rewarding, and to help us gather statistics to continually improve, we  may use cookies to save your settings and to provide customizable  and personalized services to enhance your shopping experience.

5. We reserves the right to revise, amend, or modify this policy at any time and in any manner. 

Please direct any questions or comments to:
CustomerService@Hawaiian-Candles.com

Hawaiian Candles
P.O. Box 383645
Waikoloa, HI  96738
866-267-5814_

Frequently Asked Questions (FAQ)

1. “I would like to learn more about soy candles.” Click here for more information about soy candles and how they compare to other types of candles.

2. “What’s your shipping/turn-around times?”

3. “How long do your candles burn?”

4. “How strong are your candle fragrances?”

5. “What’s it like visiting or living in Hawaii?”

6. “Can I ship your candles to a friend as a welcoming or departing gift in Hawaii?”

7. “Do you make custom or private label candles for weddings or corporate events?”

8. “I would like to carry your candles in my retail store (or on my site.”

Contact Hawaiian-Candles.com

You can contact Hawaiian-Candles.com between 9am - 6pm Hawaii Time, Monday-Friday.
We observe and are closed on most national holidays.

You can reach us at: 866-267-5814 (808-430-6567). You can also press “Live Chat” to talk with a Candle Expert, or send an email to CustomerService@Hawaiian-Candles.com

Our mailing address is:

Hawaiian-Candles
PO Box 383645
Waikoloa, HI 96738

Return Policy At Hawaiian-Candles.com

We accept returns for non-custom or private label products with no stocking fee providing the candles are in the exact same condition as when we shipped it (not burned, stained, or damaged.) If your candles were damaged during shipping, please contact
CustomerService@Hawaiian-Candles.com within 7 days. We take great care in packing our candles and gifts, but on occasion, products can be damaged during shipping.
Due to the nature of our private labeled and custom orders, we are unable ot accept returns unless they were damaged due to shipping.

Shipping Information

We ship via USPS flat rate ($14.95). Orders over $200 receive FREE USPS shipping. Orders normally ship within 2 business days (some custom and larger quantity and special orders may take longer,) and we also offer expedited shipping methods (contact us at CustomerService@Hawaiian-Candles.com or call 866-267-5814 (808-430-6567) for more information.) For inter-island orders, we also may deliver or utilize Aloha Air Cargo.

Retail Locations

If you would like your retail location featured here, please contact
Sales@Hawaiian-Candles.com and we will gladly list your retail establishment!

Sources for information

We researched the web as well as personal experience for many of our articles. Wikipedia was an invaluable research tool for us and we have cited many facts gathered from this site.
Mahalo!

 

 

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